Delete your Assorta account

Last updated: August 14, 2026

This page explains how to delete your Assorta account and the data that goes with it, and what happens to anything that is kept. It applies to the Assorta app on Android and iOS.

1. Delete it in the app

This is the fastest route and it takes effect immediately.

• Open Assorta and sign in, if you are not signed in already.
• Go to Settings - the gear icon at the top of the main screen.
• Scroll to Delete account at the bottom and tap it.
• Read the confirmation dialog and tap Delete.
• If you signed in a while ago, the app asks for your password (or for Google sign-in again) before it continues. This is a security check, so that a session left open on a lost phone cannot erase your account.

Guest users have no account to delete. If you never signed in, removing the app removes everything you saved on that device - except a subscription bought without an account, which stays with RevenueCat under an anonymous identifier (see what is kept).

2. Ask us to delete it

If you have already removed the app, cannot sign in, or would simply rather we did it, email us at from the address your account uses, with the subject Delete my account.

We use the sending address to identify the account, so please write from that address. We confirm by email once it is done, normally within 30 days of the request.

3. What is deleted

• Your account - email address, name and account identifier, held by Google Firebase, together with your password if you signed up with one.
• Your purchase record - subscription status and purchase identifier, held by RevenueCat. A subscription bought without an account is the exception: it hangs on an anonymous installation identifier that no account owns, so the in-app deletion cannot reach it. Signing in before you delete asks RevenueCat to attach that purchase to your account, but an account can take over an anonymous purchase only once, so this does not always succeed. When it does not, the subscription stays under the anonymous identifier, and Settings → Assorta Pro → Upgrade → Restore in the app is what moves it to the account you are signed into.
• Your notes and links stored on the device you delete the account from, along with the settings tied to your account on it.

Deletion is immediate and permanent. There is no grace period and no way for us to restore an account afterwards, so export anything you want to keep before you start.

4. What is kept

• A purchase made without an account - the subscription status and purchase identifier of a subscription bought as a guest, held by RevenueCat under an anonymous installation identifier. No account owns it, so there is nothing we can look up on your behalf that points at it, and removing it would break your ability to restore a subscription you are still paying for. It carries no name, email address or payment details. To be rid of it, cancel the subscription in Google Play or the App Store - see Your subscription.
• Diagnostics and usage analytics - crash reports and app-usage events collected through Firebase Crashlytics and Firebase Analytics. These are not deleted by the in-app flow. They are held by Google under Firebase’s own retention windows and are not linked to the notes you saved. Email us if you want them removed as well.
• Records we are required to keep - for example transaction records that tax or accounting law obliges us to retain. Apple and Google keep their own records of any purchase; we cannot delete those.
• Anonymised or aggregated data that can no longer be connected to you.

5. Your subscription

Deleting your account does not cancel a paid subscription. Assorta Pro is billed by Google Play or the App Store, not by us, and only you can cancel it. If you delete the account without cancelling, the store keeps charging you.

• Android - Google Play app → profile picture → Payments & subscriptions → Subscriptions → Assorta → Cancel subscription.
• iOS - Settings app → your name → Subscriptions → Assorta → Cancel subscription.

Cancel the subscription first, then delete the account.

6. Deleting only some data

You do not have to delete the account to delete what you saved. Any note can be removed on its own: open the group, tap the actions button on the note and choose Delete. Doing that for every note clears your content while the account stays.

For anything you cannot remove yourself - diagnostics, for instance - email us and say which data you mean.

7. Contact

Questions about deleting your account or your data: . Our Privacy Policy describes what we collect and why.